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Terms of Service

Guarantee
We at Culture In A Cup make every effort to ensure you a hassle-free shopping experience.  We guarantee
that you will be 100% satisfied with our product.  However, if you are not perfectly satisfied with your
product, please notify us and we will do our best to remedy the situation.

Privacy
All transactions conducted through our website are secure and guaranteed such through PayPal and/or 
Google checkout.  In addition, Culture In A Cup does not sell or release customer information (name,
email, phone, etc) provided to us on this website or through any transaction with our company.  We request
such information merely for order processing, or in case (in the rare instance) there is a problem filling your
order we can contact you.  If you have any concerns, feel free to contact us and we'll be glad to answer any
questions you may have.

Shipping
Culture In A Cup ships orders daily, Monday-Friday, via USPS or FED-EX.  Please allow 2-5 business days for
deliveries of domestic orders. 

Culture In A Cup packs your product so that it will arrive in the same way as it left our facility. In the event
that a product arrives damaged due to carrier negligence, please notify us immediately or, depending on the
damage, refuse the package. We will do our best to work with our carrier in order to remedy the situation
as soon as possible.

Product Uses
The medicinal uses and health benefits for teas are well documented throughout history.  Culture In A Cup
employees are not trained health care professionals and will not suggest treatment(s).  Additionally, the
products on our site are not intended to replace qualified medical treatment by traditional or holistic means. 
The health benefits listed on our site are popular reported findings, however Culture In A Cup does not
claim legal responsibility for the actual extent of benefit due to that some statements on our website may not
of been evaluated by the Food and Drug Administration.  Products on our website are not intended to
diagnose, treat, cure, or prevent any disease.

Additionally, certain products on our website are a blend of ingredients.  These ingredients may trigger
allergic reactions for those who are sensitive.  Please email us if you have concerns or desire clarification of
product ingredients.

We appreciate your business!


 

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